Technical service
Request service
Fill in the form and a request is opened in our system. We reply within 24/48 working hours.
What happens next
- You receive a confirmation email with your request number.
- Many issues are solved over the phone; if a visit is needed, we give you a date and an indicative price.
- Care customers: priority scheduling and a response in under 48 h on the Total plan.
Is your system not working properly?
Fill in the fault form with a photo of the system and we'll tell you where to start.
Tuesday and Thursday: 9:00 – 19:00 · Wednesday: 9:00 – 16:00 · Monday and Friday: emergencies only